An effective customer service management drive success to organizations. Relationship built among our customers are key to every business’ success, and maintaining a strong and sustainable one is always a top priority for every organization.

We designed this course for the development of your team members perception of customer service. In this course, we will introduce learners to the different aspects related to successful customer service management and how to implement and develop a culture of building customer relationship amongst your team members.

This course is ideal for:

  • Professionals who are already working in customer-facing environments
  • Those who are seeking to work in employment opportunities that involves customer relationship building
  • Teams and organizations who mainly work closely with customers

Looking to book your next workshop with us? Get in touch with our sales team to find out how.

How long does it take to complete the course?

This course will take 28 guided learning hours to complete.

Do I need any prior qualifications to join this course?

There are no formal entry requirements for this course.

How much are the fees for this course?

The course fees will depend on your personal circumstances as you may be eligible for funding support. Please contact us at +973 17553808 or for more information.

What employment opportunities can I apply for after gaining this qualification?

This course is ideal for those who are aiming to work or are already working in customer-facing environments such as front-desk associates, customer service agents, hospitality, and much more!

I’m interested to join this course, how can I register?

Please do register through this online registration form and fill out the necessary information to proceed on your registration. If you have any concerns or inquiries regarding this course, you may reach us at +973 17553808 or

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